A local plumber for Kingston, Surbiton and New Malden. We fix leaks, taps, toilets and burst pipes, with the phone answered at any hour.
Family-run since 1998
On call day and night
Call 0800 689 3497
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Why FS Group
When you need an emergency plumber in Kingston upon Thames, one call to 0800 689 3497 is enough. The same team handles everyday drips and worn fittings across the borough. Surbiton has Victorian villas and mansion flats. New Malden, Old Malden and Tolworth are mostly interwar semis. Down in Hook and Chessington the houses are suburban too.
That is the cost of each weekday half hour from 8am to 6pm. Late, weekend and bank holiday jobs are charged higher. We give that figure on the phone.
See all our ratesExcellent service. Waste pipe connected to sink and washing machine was blocked and not draining. FS employee arrived promptly and diagnosed problem. Airvac was used which removed min fatberg things that looked like rubble. Drain problem gone. Would highly recommend and very good value for money as I was expecting high cost. Good job done!
Cleared my blocked drain right through to the soil stack. He not only reconnected all the pipework I'd taken apart before I called him out but also tested for leaks before he left. I have no hestitation in recommending this firm to you.
Really fast and efficient service. Called in the morning and a plumber was on sight within a few hours to attend to a blocked kitchen sink. We were kept up to date - with good advice to remedy at further issues. Days after when I still had questions, FS we’re happy to oblige.
Had a blocked toilet called up FS was told the technician will turn up between 8am-9am. But he turned up before 8am and within few minutes the problem was solved. Much appreciated and thanks for coming before the allotted time.
Extremely friendly and professional service! We had a blocked sink and dishwasher which was resolved quickly and efficiently. The pricing was very reasonable. We were advised how to prevent this occurring in the future. Highly recommend their services!
Installed new tap when old one couldn't be saved, stayed within budget, arrived early as arranger and Gabriel was very friendly and professional.
Where we work
Local places in three groups, with KT districts.
A KT address we have not listed? Ring to see if it is in reach.
Pipe ownership
KT postcodesIn a mansion flat, the stopcock may not be under the sink. Find yours before you need it.
Who we work for
Owners in Berrylands or New Malden get the half-hour rate before any plumber is sent.
Landlords with flats in Surbiton or Norbiton hand us tenants' plumbing faults. We fix a time that suits the tenant.
About our plumbing servicesKitchens on New Malden High Street and town-centre shops can book plumbing outside service hours. Ask for the rate when you call.
About Priority Accounts
How it works
Someone picks up at all hours. Tell us what has happened and roughly where the water is coming from.
We confirm the half-hour rate for that time, then book a plumber to Surbiton, Tolworth or wherever you live.
Before leaving, the plumber runs the water and checks the joints stay dry. You get a six-month guarantee, T&Cs apply.
What we see most
Hard London water leaves a crust inside taps and showers. Flow weakens and washers wear out sooner.
In a block or a converted villa, your leak can reach the flat below. Turning off your water quickly limits the damage.
A float valve that will not shut sends water out of the overflow pipe or into the pan.
Cold lofts and outside walls are where pipes split in a hard winter. Lagging them in autumn helps.
A valve left alone for years can jam or leak when finally turned. We repair or renew it.
A loose waste or a perished hose behind the washing machine drips with each wash, unseen.
One call, any hour. The rate is agreed before a plumber leaves.
