Planned Maintenance in London

Stop paying emergency rates for work you could have scheduled. FS Group delivers planned maintenance in London across multi-site portfolios, with reactive cover built in, fixed annual costs and one number to call. 

Trusted by leading UK brands and property managers

What we cover on a planned maintenance contract

Unplanned failures eat maintenance budgets. A boiler goes in February, a flat roof lets go over a stockroom, an EICR lapses and nobody spots it until a tenant does. Planned preventative maintenance catches most of that during scheduled visits, at a fraction of the callout cost.

We build the schedule around your assets, not a generic checklist. Boiler and heating servicing, preventative drain jetting, electrical testing, water hygiene checks, roof and gutter inspections, and plumbing repairs picked up on the day. 

Everything runs alongside 24/7 reactive cover, so the same team handling your servicing is the one answering the phone when something goes wrong.
Modern gym with dumbbells, weight plates, punching bag, treadmill, and exercise bike under exposed pipes.

How our planned maintenance programmes run

Site walk
We visit, list the assets and agree what needs checking, how often, and at what cost.
Schedule set
The year goes in the diary upfront, with frequencies set per asset rather than per sit
Engineers attend
Your site history arrives with them. Small jobs get done on the visit, not raised as a second booking.
Report issued
Written report after every attendance covering what was done, what was flagged and what needs quoting.
MECHANICAL & HEATING SERVICING
Boilers, plant rooms, water heaters, and AC units make up most of the planned maintenance schedule in London because they fail loudest and cost the most when they do. We service to manufacturer intervals, log pressures and flue readings, replace parts before they let go, and flag anything approaching end of life while there's still time to budget for it.
Fs group drainage services
Fs group drainage services
DRAINAGE & WATER SYSTEMS
Commercial kitchens, washrooms and shared risers are where blockages start. Scheduled jetting keeps grease and scale from building to the point where a line backs up mid-service. We also handle water hygiene checks, tank inspections and temperature monitoring, which is the compliance side most operators only think about when a certificate is requested.
ELECTRICAL TESTING & CERTIFICATION
EICRs, emergency lighting tests, PAT and consumer unit checks all run to fixed intervals, and missing one creates a compliance problem rather than a maintenance one. Planned preventative maintenance London property managers rely on tracks those renewal dates centrally, so certificates get issued before they lapse instead of after somebody notices.
fs group plumbing services
Fs group drainage services
FABRIC, ROOFING & EXTERNAL WORKS
Gutters, flat roofs, external doors and general fabric get inspected on a seasonal cycle, usually ahead of winter. Most of what we find is small at that point. A cleared gutter costs a fraction of a water-damaged ceiling void, which is the whole argument for reactive and planned property maintenance sitting with one contractor rather than two.

Trusted across London and the South East

Who we maintain sites for

Our planned maintenance in London includes retail and hospitality groups, housing associations, managed offices, schools, healthcare premises and the facilities management companies covering all of them. 

Most run with us on a Priority Account, which puts your sites at the front of the queue on emergency callouts, sets agreed rates upfront and keeps the same engineers on your buildings. Over 25 years across London and the South East, more than 12,000 jobs a year, and over 100 commercial clients on the books.
fs group drainage services

What working with us actually looks like

Our planned maintenance in London is smooth as can be. If procurement needs anything else in place before onboarding, tell us what and we'll sort it. Our rates are given upfront, so there's nothing to argue about later.
Response times
Two-hour emergency attendance across London, on top of scheduled visits.
Out of hours
Planned works run evenings and weekends where daytime access isn't practical.
POs and invoicing
We work to purchase orders, agreed rate cards and consolidated monthly billing.
Compliance
RAMS supplied before works, engineers certified and insured, certification issued on completion.
Reporting
Written reports after every visit, with photographs and recommendations where relevant.

Why reactive and planned maintenance belong on one contract

Split them across two contractors, and you create a gap. The planned team flags a fault, then someone else has to be briefed, quoted and scheduled before anyone touches it. By then it has usually escalated. 

Keep reactive and planned property maintenance with one provider and the engineer who finds the problem can often fix it on the same visit. Your emergency callouts also get handled by people who already know the site, the access arrangements and what was done last time.
Fs group drainage services

Other commercial services we cover

Every trade below runs as part of a planned programme or as standalone reactive work.

Get a fixed price for planned maintenance in London

Tell us how many sites you're running and which trades you need covered. We'll walk the properties, build the schedule and come back with a fixed annual cost, reactive cover included. 

Frequently asked questions

What does your planned maintenance in London include?
It depends on your assets. Typically boiler and heating servicing, drainage inspections and jetting, electrical testing, water hygiene checks, roof and gutter inspections, and fabric repairs. We agree the full scope during the site walk before anything gets priced.
How often do you visit?
Most commercial sites run well on quarterly visits, and monthly for high-usage properties like restaurants or busy office buildings. Some assets only need annual servicing. We set frequencies per asset rather than applying one schedule to everything on site.
Do you cover emergencies as well?
Yes. Every contract includes 24/7 reactive cover with two-hour emergency attendance across London, subject to availability. The engineers attending your callouts are the same ones running your scheduled visits, so they already know the building.
Can you cover multiple sites under one contract?
Yes. Scheduling, access coordination and reporting all run centrally, whatever the portfolio size. Each site is tracked separately for reporting, but you get one account contact and consolidated invoicing rather than paperwork arriving property by property.
What's the difference between planned and preventative maintenance?
In practice, nothing. Planned preventative maintenance London contractors quote for means scheduled work designed to stop failures happening. Both terms describe the same service, delivered under a maintenance contract with agreed visit frequencies and scope.
Do you subcontract for other maintenance companies?
Regularly. We provide overflow capacity and specialist trade support for facilities management companies and larger contractors across London. Unbranded vans are available, and we work to your reporting formats and response time obligations.
How is it priced?
Annually, based on site count, asset list and visit frequency, which gives you a fixed line in the budget. Work falling outside the agreed scope is charged at our published rates and quoted before we proceed.