What services does FS Group provide?
Property maintenance across every major trade, plumbing, drainage, electrical, heating, AC, roofing, handyman, and refurbishments. Reactive call-outs 24/7 and planned programmes for homes, businesses, and multi-site portfolios across London, Essex, Kent, and Hertfordshire.
How quickly can you get someone out to me?
For emergencies, we aim to have an engineer at your property within two hours, 24/7 across London and the South East. For planned work, we'll book you in at the next available slot that suits you, often same-day.
How much does property maintenance in London cost?
Costs depend on the job. Small repairs sit between £80 and £250, larger work like bathroom or kitchen refurbishments runs into the thousands. We give honest quotes over the phone for smaller jobs and free surveys for bigger projects.
Do you handle both residential and commercial work?
Yes. Around 60% of our property maintenance in London is commercial, retail estates, hotels, offices, housing associations, councils, and facilities management. The other 40% is residential, homeowners, landlords, and lettings agents across the same coverage area.
Are your engineers qualified and insured?
Yes. Every engineer is fully qualified for their trade, fully insured, and works to current UK regulations. Gas Safe registered for heating, F-Gas certified for AC, NICEIC for electrical. No agency cover, no subcontractors.
Can I get a quote before booking?
Yes. Most jobs can be quoted over the phone based on the problem you describe. Larger projects get a free on-site survey with a fixed quote before any work starts. No hidden charges, no surprise fees on the invoice.
What is a Priority Account?
A Priority Account is our commercial contract structure for multi-site operators and property portfolios. It gives you faster response, dedicated contacts, contract pricing across every trade, and SLA-backed cover under one supplier agreement.
Do you work weekends and bank holidays?
Yes. We operate 24/7, every day of the year, including weekends and bank holidays. Two-hour emergency response applies at any time of day or night, with out-of-hours rates agreed transparently before dispatch.
What areas do you cover?
All of London, including every borough, plus Essex, Kent, and Hertfordshire. That includes North, South, East, and West London, the City, and surrounding commuter towns. Two-hour emergency response across the full coverage area.
How do I book?
Call 0800 689 3497 for anything urgent, use the callback form if it's not an emergency, or book online through the site. Commercial and Priority Account enquiries go through the commercial team, ask for them on the call or email info@fsgroup.co.uk.
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