FS Group engineer clearing a drain in a commercial kitchen

Drainage services in Kingston upon Thames

Drainage services Kingston upon Thames households and kitchens rely on, from Surbiton to Chessington. Ring the help desk and an engineer is booked, evenings and weekends included.

  • Available 24/7, 365 days
  • Prices from £55.00 + VAT
  • 2-hour emergency response
  • 6-month guarantee

Family-run since 1998

On call day and night

Call 0800 689 3497

Trusted by homeowners, landlords and businesses across London

Why FS Group

Drain engineers for Victorian villas, semis and riverside flats

Our engineers cover Kingston town centre, Surbiton, New Malden, Tolworth and Chessington. Converted houses in Surbiton often share one drain between several flats. New Malden and Old Malden have 1930s semis with garden runs. Restaurants in Kingston town centre book out-of-hours jetting to keep their kitchens open.

No call-out feeNo ULEZ chargeNo emergency premiumFixed-price quotes6-month guarantee, T&Cs applyFamily-run since 1998
Cheap drain unblockingFrom £55.00 + VAT

Each standard unblock is billed by the half hour, Monday to Friday between 8am and 6pm. The rate is confirmed before an engineer goes.

See all our rates

Notes from customers after our visits

4.9
★★★★★
Google rating
★★★★★

Excellent service from start to finish. Same day service provided with the contractor Josh being very helpful and honest. Would definitely use FS drainage again and would not hesitate to recommend them to friends and family

S
Sanjay S.
Engineer visit · Reviews.co.uk
★★★★★

Saw these dealing with a neighbour next door and asked if they could help a drainage issue. Came by a few days later and sorted the problem out and flushed/cleaned up the drain under the manhole. Professional service and would recommend.

B
Ben S.
Blocked manhole · Reviews.co.uk
★★★★★

My engineer took us time to rectify the problem , from going in depth removing the plastic to uncover the the bigger problem. It’s been over a year having the same issue with our drainage and super happy that our bath is now working properly . Thanks again

C
Chanise T.
Drain unblocking · Reviews.co.uk
★★★★★

Thank you very much for the amazing job: the engineer was very professional and efficient. He gave me a lot of tips on how to avoid the blockage in the future!

K
Katie L.
Drainage job · Reviews.co.uk
★★★★★

Would definitely highly recommend, Young man was brilliant and extremely polite, from start to finish, explaining everything I had a blocked toilet caused by blocked drain, all up and running now thank you josh k. Brilliant job :)

M
Marcie F.
Blocked toilet · Google
★★★★★

I had locked drainage. I called FS and they did a great job. Work carried out quickly and without fuss. Helpful advice given. Generally sympathetic. Reasonably priced. Would recommend.

J
Julia C.
Drain unblocking · Reviews.co.uk

Where we work

Areas we cover in Kingston upon Thames

Tap Norbiton, Berrylands or any place below for its postcode and housing.

Chessington and Hook

No KT postcode match? Call, and we will confirm cover on the phone.

More areas we cover in Kingston upon Thames

KT1Kingston upon Thames, Hampton WickKT2Kingston, Canbury, CoombeKT3New Malden, Motspur ParkKT4Worcester Park, Old MaldenKT5Berrylands, SurbitonKT6Surbiton, Tolworth, Long DittonKT7Thames DittonKT8East Molesey, West MoleseyKT9Chessington, Hook

Drain ownership

Who looks after which drain

What is yours
The drain inside your boundary that carries only your home's waste is yours. Coombe houses on private roads often have long ones.
Shared runs
Thames Water has looked after shared drains and public sewers since October 2011.
Road gullies
Your borough council clears gullies on the roads it runs. Red routes are left to Transport for London.
KT1 to KT9 postcodes

Kingston has a riverside town centre, Victorian streets in Surbiton and interwar suburbs in New Malden and Tolworth.

Who we work for

Homes, landlords and businesses

Homes and flats

Whether it is a Surbiton villa or a Tolworth semi, the help desk quotes you first.

Agents for riverside blocks

Riverside blocks share drains between many flats. A CCTV survey records the run and finishes with a written report.

About CCTV surveys

New Malden restaurants

Restaurants along New Malden High Street can book jetting at night, in the evening or at the weekend. Priority Accounts mean quicker response and contract pricing.

About Priority Accounts

Drainage services we carry out

From a Hook semi to a Surbiton mansion flat, one call books any of these. If you are unsure, tell the help desk the symptoms and they match it.

How it works

How booking works with us

1

Get in contact

Call 0800 689 3497 at any time of day. Or leave details and hear back within 15 minutes.

2

Agree a rate

You hear the rate before the engineer sets off to Chessington or Coombe.

3

Work guaranteed

Once cleared, the job is covered by our six-month workmanship guarantee, T&Cs apply.

CHAS accredited contractorSafeContractor approvedWater Jetting Association member 2026Constructionline registered

What we see most

The drain problems we fix most often in Kingston upon Thames

Riverside flats

Blocks along the Thames share drains between many flats. One blocked branch can back up into the ground floor.

Victorian Surbiton

Older houses in Surbiton often have cast-iron stacks and clay drains. We check both when a blockage keeps coming back.

Town centre kitchens

Restaurants and cafes in the town centre need grease traps emptied and drains jetted on a schedule.

Garden runs in 1930s semis

Semis in New Malden and Old Malden have long garden runs where roots reach the joints.

Leaves in outside gullies

Tree-lined streets in Coombe and Berrylands fill yard gullies with leaves, so rainwater backs up.

Older drains in Hook

Post-war homes in Hook and Chessington often still run on their original clay drains, which crack with age.

Questions from Surbiton, Malden and Chessington

Do you cover Surbiton and New Malden?
Yes. We cover the whole Royal Borough, including Surbiton, New Malden, Tolworth and Chessington.
Our ground-floor flat floods when the drain blocks. Why?
Your flat is the lowest point on the shared drain, so waste backs up there first. Clearing the shared run stops it, and a survey shows if it keeps catching.
Can you jet our restaurant's drains out of hours?
Yes. Evening, overnight and weekend visits keep the kitchen open.
What should I avoid putting down the drain?
Keep out fat, wet wipes, cotton buds and food scraps. Scrape plates into the bin and use a sink strainer.
How much will unblocking the drain of a riverside flat cost?
Unblocking starts at £55.00 + VAT per half hour for standard weekday work, 8am to 6pm. Jetting, evenings, weekends and overnight work each have their own rate.
Will a visit to Old Malden cost extra?
No. Neither a call-out fee nor a ULEZ charge applies, and we add no emergency premium.
How quickly can you get to a flooded ground-floor flat in Surbiton?
The aim for an emergency call is an engineer on the doorstep within two hours.
Is drain work in Berrylands guaranteed?
Yes. Our workmanship carries a guarantee of six months, T&Cs apply.
Can you check the clay drain under my Hook home?
Yes. A CCTV camera goes inside the pipe and records it, and survey jobs finish with a written report.

Need a drainage engineer in Kingston?

Someone is on the phone around the clock. For a Kingston emergency, our aim is to reach you in two hours.