FS Group plumber fitting the waste under a basin beside a toilet

Emergency plumber in Croydon

Burst pipe, dripping tap or a toilet that keeps running? FS Group is the plumber Croydon calls, from Norbury to Coulsdon, at any hour.

  • Available 24/7, 365 days
  • From £80.00 + VAT a half hour
  • Rate given on the phone
  • 6-month guarantee

Family-run since 1998

On call day and night

Call 0800 689 3497

Flats, family homes and offices across the borough call us in

Why FS Group

Terraces, tower flats and hillside houses

An emergency plumber in Croydon should answer first time, and ours do, day and night. Each plumber we send can clear drains too. North of the town centre, Thornton Heath and South Norwood are mostly old terraces and conversions. The centre has offices turned into flats. Further south, Selsdon, Purley and Kenley climb the hills with larger houses.

24/7 help deskRate told before we set offPriority Accounts for shopsFixed-price quotes6-month guarantee, T&Cs applyFamily-run since 1998
Weekday rateFrom £80.00 + VAT

Each weekday half hour from 8am until 6pm costs this. Nights, weekends and bank holidays are dearer, and the help desk quotes them when you call.

See all our rates

Feedback on our plumbers

4.9
★★★★★
Google rating
★★★★★

I had my sink drain unlocked today and just wanted to commend how good the plumber(Jordan) was. Friendly , quick and cleaned the whole area after . Really excellent service and also appointment was only booked yesterday.

S
Sarah
Blocked sink · Reviews.co.uk
★★★★★

I found FS in the yellow pages Felix was very polite & professional in replacing our kitchen tap, highly recommend this Company. Excellent Job done. Thank you.

C
Caroline & Violet Henry
Tap repair · Reviews.co.uk
★★★★★

My plumber was James, ABSOLUTELY outstanding, He went above and beyond to resolve my issue, AMAZING ATTITUDE! Completely professional, Absolutely 150% would recommend him to any of my friends and family, OUTSTANDING SERVICE Thanks a million

R
Miss Rose Fay
Plumbing · Reviews.co.uk
★★★★★

First rate service at a reasonable price. From the first call to the plumber visiting to fix the problem everything was explained including the price. Would have no hesitation recommending.

G
Guy
Plumbing · Reviews.co.uk
★★★★★

Just got our drains unblocked by this company. Quick and reliable service and the rates are reasonable compared to other companies in the area. Jordan was very helpful and showed us the deflects in our plumbing that needs to be rectified to avoid further blockages. Will definitely recommend this company.

N
Nishan
Drain unblocking · Reviews.co.uk
★★★★★

Had been left in the lurch by a well known national company. This company and in particular Jordan managed to do what they couldn't - toilet cleared quickly and efficiently. Couldn't thank him enough! And would never go back to using the large company again! This is my go to and will be recommending to all my friends and family.

M
Manjit
Blocked toilet · Reviews.co.uk

Where we work

Across the borough, north to south

Find your neighbourhood and its CR, SE or SW postcode.

North Croydon

NorburySW16Thornton HeathCR7South NorwoodSE25AddiscombeCR0

Central Croydon

Croydon town centreCR0ShirleyCR0New AddingtonCR0

South Croydon

SelsdonCR2SandersteadCR2PurleyCR8KenleyCR8CoulsdonCR5

Your corner of Croydon missing from the list? Phone and we confirm cover.

More postcodes we cover

CR0Croydon, Addiscombe, Selhurst, Shirley, Addington, New AddingtonCR2South Croydon, Sanderstead, SelsdonCR3Caterham, Whyteleafe, Chaldon, WoldinghamCR4Mitcham, Beddington CornerCR5Coulsdon, Old Coulsdon, ChipsteadCR6Warlingham, Chelsham, FarleighCR7Thornton HeathCR8Purley, Kenley

Pipe ownership

Where your pipes end and the supplier's begin

Your flat or house
Pipes, taps, toilets and valves inside are the owner's responsibility. Tenants report faults, and the landlord pays for the repair.
The supply pipe
Once it crosses your boundary, the pipe feeding the house is also yours. On a sloping Sanderstead plot, it can run a long way.
The water main
The main and the length up to the outside stop tap are the supplier's. Phone them about a leak in the pavement.
White plastic waste trap and pipes under a basinCR, SW and SE postcodes

In a converted flat the stopcock is not always in the kitchen. Look in cupboards and under the sink now, before a leak.

Who we work for

Homes, landlords and businesses

Owners and renters

Owning a Shirley semi or renting in Norbury, you know the half-hour rate before you agree.

Landlords and agents

Agents with flats around East Croydon send us tenants' leaks and dripping taps. The help desk arranges access with the tenant.

About our plumbing services

Offices and restaurants

Town-centre businesses can book a plumber outside their opening hours. You hear the rate for that time on the call.

About Priority Accounts

Plumbing we handle every week

A leak in Addiscombe or a new tap in Coulsdon, the number is the same. Tell us the fault and we send someone.

How it works

What happens after you ring

1

Make the call

0800 689 3497 is answered at all hours. Say what has gone wrong and where the water is.

2

Agree the rate

The help desk confirms what each half hour costs. Only then does a plumber head your way.

3

Fault fixed

Your plumber makes the repair and checks it holds under pressure. It is covered for six months, T&Cs apply.

CHAS accredited contractorSafeContractor approvedWater Jetting Association member 2026Constructionline registered

What we see most

What usually goes wrong at home

Hard water scale

Limescale clogs tap cartridges and shower heads across London. Taps get stiff and showers lose pressure.

Leaks between flats

In a converted house, a drip upstairs soon shows on the ceiling below. Finding which flat it comes from is the first job.

Toilets that keep running

When the float valve sticks or the flush washer perishes, the cistern refills over and over.

Burst pipes in a freeze

Pipes in unheated lofts and on outside walls can split in hard frost. Turn the stopcock off as soon as you see water.

Worn isolating valves

The small valves under sinks and toilets seize if nobody turns them. Then they will not shut when you need them.

Machine hoses that split

Rubber hoses behind washing machines weaken with age. One split can soak a floor in minutes.

Common questions

Is there an emergency plumber in Croydon at night?
Yes. Someone answers the help desk at every hour, every day of the year. Night rates are higher, and you hear them first.
Water is coming through my ceiling. What now?
Turn off the stopcock and keep clear of light fittings and sockets. Put a bowl under the drip and call us.
My bill went up. Could it be a leak?
It could. Close every tap and look at the meter. If the dial still turns, we can trace the leak for you.
Will you fit a tap I have bought?
Yes, or we can supply one. Toilets, cisterns and shower valves are the same. We check the fittings suit your pipes first.
What does a plumber cost in Croydon?
From £80.00 + VAT for each half hour on weekdays, 8am to 6pm. Later hours, weekends and bank holidays are charged higher. Ask the help desk for that rate.
I rent. Does my landlord pay?
Normally, yes. Landlords have a legal duty to repair the water pipes, toilets, basins and baths. Tell them or your agent first.
Do you unblock sinks as well?
Yes. Our plumbers clear drains too, so one booking covers a blocked sink and the leak under it.
Is there a guarantee?
Yes. We guarantee our plumbing workmanship for six months, T&Cs apply. Should the fault come back, we return to fix it.

Leak or burst pipe right now?

Call the help desk at any hour. We tell you the rate, then send a plumber.